18bdt Privacy Policy — Your Data, Your Rights

1. Introduction

18bdt ("we", "us", "the Platform") operates the online gaming website at 18bdt.ws and is committed to protecting the privacy of all users ("you", "the Player") who access or use our services. This Privacy Policy explains how 18bdt collects, uses, stores, shares and protects personal information in connection with your use of the platform.

By registering an account, making a deposit or using any feature of the 18bdt platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform and contact support to close your account.

2. Our Privacy Principles

Six core principles govern how 18bdt handles personal information across every aspect of the platform.

3. Information We Collect

18bdt collects personal information in the following categories. The specific data points collected depend on how you interact with the platform — some are provided directly by you during registration and gameplay; others are collected automatically as part of normal platform operation.

4. How We Use Your Information

18bdt uses the personal information we collect for the following purposes. We do not use your data for any purpose that is incompatible with the reasons listed below.

• To register and maintain your 18bdt account, verify your identity and process your deposits and withdrawals via bKash, Nagad, Rocket and Upay.
• To fulfil our legal and regulatory obligations, including age verification, anti-money laundering checks and responsible gaming requirements.
• To personalise your platform experience — for example, displaying relevant game recommendations and promotions based on your play history.
• To provide customer support, respond to your enquiries and resolve disputes or complaints in a timely manner.
• To monitor platform activity for fraud detection, security threats and any prohibited conduct as defined in our Terms and Conditions.
• To send you service communications, including account notifications, transaction confirmations and updates to these policies, where required or permitted.

Where we send you marketing or promotional communications, we will always give you a clear opportunity to opt out. You may update your communication preferences at any time by contacting 18bdt support.

5. Legal Basis for Processing

18bdt processes your personal data on the following legal grounds, depending on the specific activity involved.

6. Sharing of Information

18bdt does not sell your personal information. We share data only in the limited circumstances described below, and only with parties who are contractually required to protect it.

• Game technology providers such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi receive the minimum data necessary to deliver gameplay sessions and game outcomes to your device.
• Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay) receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies.
• Regulatory and law enforcement authorities may receive data where 18bdt is legally required to disclose it — for example, in response to a valid court order or government investigation.
• Fraud prevention and security partners may receive anonymised or pseudonymised data to help identify and prevent suspicious activity across the platform.

In all cases, data sharing is governed by data processing agreements that require the recipient to maintain the confidentiality and security of your information and to use it only for the specific purpose for which it was shared.

7. Payment Data and Mobile Wallets

When you make a deposit or withdrawal using bKash, Nagad, Rocket or Upay, 18bdt records the mobile wallet number associated with the transaction, the transaction amount, the timestamp and the transaction reference number. This data is required to verify the transaction, resolve disputes, comply with anti-money laundering obligations and maintain accurate financial records.

18bdt does not store full card numbers, PIN codes or mobile banking passwords. All payment transactions are handled through the secure APIs provided by the respective payment providers. If you believe an unauthorised transaction has occurred on your account, you must notify 18bdt support immediately.

8. Cookies and Tracking Technologies

18bdt uses cookies and similar tracking technologies to operate the platform, remember your session and preferences, and gather analytical data about how the platform is used. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot access other files on your device.

The platform uses the following types of cookies: essential session cookies that are required for the platform to function (these cannot be disabled); analytical cookies that help us understand usage patterns so we can improve the platform; and preference cookies that remember your settings between visits. You may manage cookie preferences through your browser settings, but disabling essential cookies will prevent the platform from functioning correctly.

9. Data Retention

18bdt retains your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations. Specifically: identity and payment records are retained for a minimum of five years following account closure to comply with financial crime prevention requirements; gaming session data and transaction logs are retained for three years; and technical device logs are retained for twelve months.

When data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, 18bdt will securely delete or anonymise it. You may request early deletion of your data by contacting 18bdt support, subject to any overriding legal retention requirements.

10. Your Rights

As a user of the 18bdt platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact 18bdt support in writing at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of access — you may request a copy of the personal data 18bdt holds about you.
• Right to rectification — you may ask us to correct any inaccurate or incomplete data we hold about you.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to restrict processing — in certain circumstances you may ask us to pause the processing of your data while a complaint or accuracy dispute is being resolved.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Please note that some rights are subject to conditions and exceptions under applicable law. Where we are unable to fulfil a request, we will explain why in our response.

11. Security Measures

18bdt implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include SSL encryption for all data transmitted between your device and the platform, restricted access controls so that only authorised personnel can access personal data systems, and regular security reviews of our infrastructure and processes.

No method of electronic transmission or storage is completely secure. While 18bdt takes all reasonable steps to protect your data, we cannot guarantee absolute security. If a data breach occurs that is likely to result in a risk to your rights or freedoms, we will notify you in accordance with our legal obligations.

12. Children's Privacy

The 18bdt platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a person under the age of 21 has registered an account or provided personal data to 18bdt, we will immediately close that account, delete the associated data and, where applicable, report the matter in accordance with our responsible gaming obligations. If you believe a minor has accessed the platform, please contact 18bdt support immediately.

13. Changes to This Policy

18bdt may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, legal requirements or the services we offer. When we make material changes, we will update the effective date at the top of this page. We may also notify active account holders by sending a message to the mobile number or email address on file.

Your continued use of the 18bdt platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and contact support to request account closure and data deletion.

14. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 18bdt handles your personal data, please contact our support team. We are available 24/7 to assist players across Bangladesh.

Email (plain text — not a link): [email protected]